Internet & Fioptics TV: Promotion requires service activation and eBill Subscription. "Promotion" refers to a discount amount applied to the standard price of altafiber products for a promotional period. Prices for standard items are subject to change. There are taxes, fees, and equipment fees to consider. The advertised Internet price excludes the $10.99/month wireless gateway equipment fee. If your equipment ever fails, altafiber will support or replace it at no cost. 30-day money-back guarantee on new TV or Internet service monthly recurring charges and activation fees. There are no refunds for long-distance, Video-on-Demand (VOD), or Pay-Per-View (PPV) charges, taxes, surcharges, or fees. Refunds on new service(s) must be requested within 30 days of qualifying installation.
**When combined with internet service, the altafiber basic TV plan is free. You must purchase internet service and subscribe to eBill to qualify for free TV; eBill is required to receive the full promotional discount.
“Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. This offer is only available to residential customers adding new altafiber Internet service. The price lock is forfeited if service is suspended. Standard fees will be charged for any additional equipment that may be required Price Lock does not apply to or include the following: long distance, Video on Demand (VOD), PPV charges, other one time fees, taxes, surcharges or fees.‡30-day money-back guarantee on monthly recurring charges and activation fees for new TV or Internet services. Must request refund on new service(s) within 30 days of qualifying installations.
